Please trust that our small team is working as efficiently as possible to get these live plants to you safely. This is to avoid plants getting stuck in transit over a weekend. Your plants will arrive 2-3 days after you get an email with the tracking number. Your order will be shipped within ten days of placing it, either on a Monday or a Tuesday. For example: if a plant is rated for zones 7-10, it would be a tender perennial in zone 7. It's best to plant these in spring or early summer, and preferably in a protected area (such as the South side of building). Perennials planted in the coldest zone listed are considered "tender perennials", and may not overwinter in a severe winter. They are all considered "perennial" if planted within their preferred zone range. Our plants are grown on our 30-acre outdoor nursery in Virginia (available by mail-order only). We are not able to offer warranties or extended guarantees on plants due to the sheer number of variables that can affect their growth and survival. If they are damaged or if you have concerns, please inform us right away by emailing Even if you are planning to wait and see if it recovers, we need to document the damage on your order. Our plants are guaranteed to arrive safely in a suitable condition for planting. The plants are not guaranteed to be blooming when they arrive, and the foliage may need to be trimmed before shipping to fit them in the box safely. The rare exception is our slightly smaller 3.5" inch pot, which will be labeled on a few product pages. Rare Roots ships live, growing plants in one-quart pots all over the continental US.
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